I cam home from vacation with a flooded basement, new wood kitchen floor ruined and water behind my behind my cabinets. I was lucky to make the right call on Saturday to NJ Water and Mold. Dennis was at my door in 45 minutes and his crew an hour later. They worked all day Saturday and came back on Sunday. He got me an excellent emergency plumber, worked with my insurance agent directly. I couldn’t be more satisfied and highly recommend this company, it was a God Send.
After a major rain, power outage, and subsequent flooding our finished basement turned into a smelly puddle. After a number of calls and proposals we settled on NJ Water and Mold. The crew was extremely professional, efficient, and friendly. They worked fast, most everything was removed on the first day. The second days was about getting the rest out, and the basement power-washed and setup for drying. The third day was short: start drying and keep coming back to measure moisture until it is all dry. Why the experience of a flooded basement and dealing with insurance claims, etc. is rather frustrating, we are happy at least to have had a quick and painless cleanup.
Professional and satisfactory service. The workers were competent and explained every step of their work. Dennis was very helpful as well dealing with my insurance company. Highly recommended.
Dennis and his team are simply priceless. You don’t want to go through a water or mold problem without Dennis and his team. Dennis is timely, courteous, and effective. What I found most amazing about Dennis is his knowledge around insurance claims and how he guides you through what you should ask your adjuster for. Dennis was actually with me when the assessor came to my home and spoke directly with them. You feel like you have someone on your side fighting for you. I had a flood in my kitchen that destroyed my sub-floor, walls and cabinets. Dennis made my house safe again and ready for the insurance company to make their determination. He was always there to answer questions day and night. I would use him again 100%.
Dennis and his crew were incredible! I literally didn’t need to do a thing. Dennis dealt with the insurance company and advised me every step of the way. I now have a brand new family room! Excellent craftsmanship and service!
These guys are unbelievable. On time and honest folks. Would definitely do business with them again.
Dennis & the team were amazing. I would also give them 10 stars! I woke up to a flooded basement after my water heater malfunctioned. His team, which was recommended by a good friend, came over within a few hours. They took care of everything, including working with the insurance agent for a quick turnaround. They were efficient, quick and very professional through every step. I had to go back to work and the crew was also truly trustworthy. I can’t say enough good things to recommend this team!
If I could leave 10 starts I would! Dennis and his team are true professionals. Dennis has been doing this for several years and his experience shows. He made the process of working with our insurance company seamless and as painless as possible. His workers are great at their craft and the finished work is impeccable. The job was done safely, very neatly, and completely before the anticipated finish date. I highly recommend this company without reservation.
Dennis and his crew did a beautiful clean up after my broken pipes and massive damage. Also, Dennis worked with the Insurance Adjuster on our behalf. I would say Dennis is personally responsible for making the Insurance co accountable I Could not have done this, esp as an absentee owner, without N.J. Water & Mold, LLC Ty Dennis & Crew.
NJ Water and Mold went above and beyond to ease my mind after we found mold in the basement. Luckily, we did not have a water issue and only needed a basement dehumidifier and to clean up the existing mold, which we could do on our own. In the end we did not need his services, but Dennis was upfront, honest and ever so helpful!
Wish I could give them 10 stars for excellent service and quality work! Dennis was available within hours to assess my flooded basement. He explained the work required to get the water out and take care of the mold – I learned more than I could have ever imagined about water and mold! His guys worked quickly and professionally – I even received compliments from others on the amazing job they did with cutting the dry-wall (to take care of the mold). Overall, I’m very pleased with the result and the great customer service!
Excellent and attentive service. Dennis was available to assess the damage from a leak within a few hours of my plumber locating the broken pipe. He worked with my HOA’s insurance on both the water remediation and the restoration, and his team did a great job on both. The affected areas are in better shape now than they were before the leak, and the work was covered by insurance. I couldn’t be happier!